Capabilities and Solutions

Leadership and Supervisory Development

  • Measurement, ROI and evaluation

Healthcare Specific Solutions

  • Leadership
  • Customer Service
  • Teamwork
  • Conflict Resolution

Hiring and Selection

  • Selection System Design
  • Behavior-Based Interviewing Course
  • Assessment Instruments & Assessment Center
  • Succession Planning and Acceleration Pools

Organizational Success

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Why do so many organizations struggle with executing their strategy?

Imagine what could be accomplished if:

  • There was focus on top priorities; mobilizing your workforce in one common direction.
  • Systems and processes were aligned; ensuring consistent messages, incentives, and understanding of priorities.
  • Employees were engaged and committed to their role in executing the strategy.
  • Your organization achieved results that created new levels of energy and pride.

Leaders, especially those on the front line, are the single most important ingredient in building an engaged, high-performance workforce. All too often these leaders are ill-prepared for their critical new roles. Even when organizations put programs into place to enhance leadership performance, the impact is diluted because of a lack of organizational support. This leads to high rates of leadership failure, low employee loyalty, and, ultimately, poor business performance.

It doesn’t have to be that way. We offer a comprehensive approach to leadership development: up-front assessment, a competency-based curriculum of more than 200 programs that can be configured to meet your specific needs, and consulting expertise aimed at ensuring a flawless roll-out tied to concrete measures of success. We can also totally customize a solution.

We can create an optimal mix of classroom and Web-based training, online performance support, and on-the-job learning experiences. This approach reduces your overall cost and enables you to reach broader populations without compromising quality. Our systems can be easily customized, giving you a program that meets the special needs of your organization.

Above all, our solutions are designed for real impact, creating exceptional leaders who are capable of producing extraordinary results, aligned with your organizational objectives.

Through our partnerships and affiliations, our direct staff and wide network of associates and colleagues, we bring you the highest quality training and coaching available. Just a few of our content partners include AchieveGlobal, Development Dimensions International (DDI),  and the Harvard Law School Program on Negotiation.

Just a few of our partners and resources include:

We can also create customized curriculum to meet your exact needs. Using one of our basic course designs, or starting from the needs analysis, we use a variety of course design methods, including Training Needs Analysis, Instructional System Design (ADDIE model), Accelerated Learning, Action Learning and much more.
Just a few of the courses we have developed and delivered for our clients include:

Supervisory Skills

  • Sexual Harassment
  • Coaching and Discipline
  • HR & Employment Law
  • Drug Policies
  • Performance Appraisals
  • Workplace Violence
  • Customer Service
  • Effective Communication
  • Safety and Health
  • ADA/FMLA/WC

Leadership Skills

  • Mentoring
  • Managing Change
  • Team Building
  • Conflict Resolution
  • Succession Planning
  • Managing Priorities
  • Gaining Commitment
  • Influencing for Win-Win Outcomes
  • Strategic Planning

Check our course catalog for just a few of the courses we offer on a contract basis.

Resources:

Training Assessment Questions

Assessment Fact Sheet

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